Tag Archives: LocalResponse
Irate Customer

Make the Competition’s Customers your Own

An Introduction to Conquesting Conquesting: Targeting consumers who already use a competitor’s service, but have displayed a negative attitude toward it. In my last post I touched on the toxic customers that I got the privilege of meeting while working the customer support lines for Sprint. I would imagine that everyone has on at least [...]

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Local Response Team

LocalResponse Mixes Social and Mobile

  When there is nothing else to write about, online marketing bloggers have a few go to topics to keep their content stream alive. This year one of those topics was pronouncing the death of Foursquare and other check in apps. I just started using Foursquare a couple weeks ago, and while I’m not addicted [...]

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