Tag Archives | customer service
Customers at a supermarket

2 Irate Customers That Can Make You Rich

While working in the customer service department of Sprint mobile I came to the conclusion that there were two basic types of customers you really don’t want to hear from as far as a customer care representatives are concerned; There are the customers who try to know more about the product than the technician they [...]

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Wheelwright KY in 1946

Brand Perceptions are Based on Customer Relations

“Wheelwright is one mining town where the miner is helped to stand forth in man’s desirable estate of dignity and conscience. It is a shining star among peaceful towns in Kentucky if not in the Nation”  That is how an article written in 1950 about a small coal camp town just south of here began. [...]

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