Archive | Business RSS feed for this section
Online Business Planning

Planning and the Business Mindset: Why are You Failing Online?

The whole premise of me running this blog is to help YOU, my readers, be more successful in your online interactions. Unless you’re expanding your social presence just for fun or in anticipation of something you plan on doing in the future, part of that interaction is going to be what web developers call “The [...]

1 Comment Continue Reading →
Blackwing 602 Klout Perk Packaging

Klout Perks: Beyond the Score

Everyone has their own opinion of Klout, and even though they’ve taken some hard hits along the way their brand has proven to be relatively resilient. After all, you don’t have to like Klout for their service to be a worthwhile success; you have to like the brands they connect you with. I personally love [...]

9 Comments Continue Reading →
Tool Box

5 Tools You Didn’t Know about, but Desperately Need

I’ve been developing websites for a relatively long time. There are several misconceptions about the use of the term web developer, and even those hobbyist website designers don’t understand the multitude of skills it takes to be a full service web developer in today’s market. The tools of the trade, the need to know programming [...]

18 Comments Continue Reading →
Google in Page Analytics

Social Media Measurement: ROI is Hard to Come By

The benefits of a well-run social media campaign are far reaching and long lasting. Most companies agree that even when there is little direct conversion involved, social media is still the place to be, simply because that’s where consumers are. Since there are several ways to add value to your business in the long run [...]

10 Comments Continue Reading →
SOPA Blackout Wikipedia

SOPA; We’ve Won a Battle in a War That Will Never End

It isn’t often that the whole Internet agrees on a single topic. Knowing how rare this occasion actually is makes yesterday’s mass blackout in response to the Stop Online Piracy Act all the more special. The unprecedented strike ledthousands of websites to replace their main page with a redirect to one of the many online [...]

14 Comments Continue Reading →
Fortune 500 Social Media Skyscrapers

Bucking Perceptions; Mid-Level Marketing and the Fortune 500

Facebook, Twitter and exploratory social media campaigns have become ubiquitous in the marketing departments of the service industry, as well as most retailers and their vertically integrated partners. There is a Facebook icon on every bag of Lays potato chips. You will rarely interact with a company without getting reminded to visit them on Facebook [...]

5 Comments Continue Reading →
paulchristoforo

Viral Virus: Ocean Marketing Is Sunk

I’m sure that by now most of the people who read this have heard about Ocean Marketing’s Paul Christoforo’s social media disaster involving some extremely rude e-mail replies he made to a customer. The replies went from rude to comical as Christoforo began dropping names in the video game industry, misspelling words, acting like a [...]

7 Comments Continue Reading →
0912_tea_party_in_DC

Avoid Social Media Disaster; Learn From the Mistakes of Others

Trust- The basis for any engagement or exchange over social channels is a prerequisite for engagement on any meaningful level. Authority- Make sure you are one of the most obvious sources for the information you’re relying on for content. All messages should be confident, but not disparaging. Gratitude- Be grateful for your successes, and even [...]

4 Comments Continue Reading →
Google Window Pane

The Future According to Google

As the noise generated by the induction of brand pages into the Google lineup has died down, many pundits and commentators are back to labeling Google+ as a one trick pony with no direction, or a Facebook wannabe that stands no chance. Just like the Klout debacle, you learn a lot more about the individual [...]

8 Comments Continue Reading →
Pitney Bowes Headquarters

Blind Marketing: The Pitney Bowes Experiment

My first customer service job was working at a call center that solicited donations for the fraternal order of police. All the reps loved the job because people like donating to the police, and raises were pretty much guaranteed. Not even a week into that job the company, Civic Development Group, signed a new contract [...]

Leave a comment Continue Reading →